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Operations Academy & Training

Guides & Tutorials Center

Step-by-step practical guides to master BotellónGo: from ordering pure water to securing route cash collection and automating plant operations.

Customers & HomesBeginner

How to Place Your First Order in 30 Seconds

Learn how to pick your nearest water purification plant, select jugs, and confirm home delivery in seconds.

Customers & HomesBeginner

Live Satellite Tracking & Safe Delivery (PIN/QR)

Discover how to track delivery trucks in real time with live ETA and secure verification via 4-digit PIN or QR code.

Customers & HomesBeginner

Digital Stamp Loyalty Club & Free Water Jugs

Learn how to earn digital loyalty stamps automatically with every refill and redeem 100% free bottles.

Drivers on RouteOperational

1-Tap Route Dispatch & Satellite Navigation

Field courier guide: shift startup, optimized stop lists, customer contact, and frictionless delivery validation.

Drivers on RouteOperational

Blind Cash Settlement & End-of-Shift Balancing

Master blind cash declaration protocols at shift end to eliminate route discrepancies and balance cash 100%.

Couriers & PlantsOperational

Loaned Bottle Deposit (Kardex) Control on Routes

How to track full bottles delivered vs. empty jugs returned to permanently prevent bottle loss and customer balances.

Plants & DistributorsAdministrator

Comprehensive Operations Guide for Water Plants

Control your entire facility: multi-branch stock, truck fleet management, POS counters, and financial audits.

Plants & ERPAdministrator

Express Bulk Customer Importer (Excel & WhatsApp)

Migrate hundreds of customers into your system in 30 seconds by pasting phone lists or uploading spreadsheets.

Plants & InvoicingAdvanced

Digital Certificate Vault & Fiscal E-Invoicing

Configure your PKCS#12 digital certificate and issue authorized electronic invoices automatically with each dispatch.

Plants & POSOperational

Plant Counter Point-of-Sale (POS) & Counter Sales

Master walk-in sales, cash/transfer collections, and instant jug swap registrations right at your plant counter.

Need custom onboarding for your team?

Our dedicated technical support team helps you configure your plant and train your delivery couriers at zero cost.