Customers & Homes3 min readLevel: Beginner

How to Place Your First Order in 30 Seconds

Follow this step-by-step walkthrough to get sealed, certified purified water bottles delivered right to your home or office.

Download and install the app on your phone

Get the official BotellónGo APK from our portal. It installs in seconds on any Android smartphone.

Pro tip: Grant precise location permission to automatically detect your neighborhood delivery zone.

Enter your name and WhatsApp phone number. No credit card required to start ordering purified water.

Automatic loyalty: Your account is instantly linked to the stamp club to earn free refills.

View nearest certified water plants on the interactive map. Select 20L jugs and whether you need a new container or a refill swap.

Flexible swap: If you already have an empty jug from any recognized brand, the courier swaps it at zero container cost.

Pay in cash upon delivery or via direct local bank transfer without surcharges. Apply discount promo codes if available.

Zero hidden fees: You pay official factory-direct prices.

Watch the courier approach on the live satellite map with dynamic ETA. Share your 4-digit PIN upon arrival for 100% secure handover.

Digital receipt: Receive proof of delivery or authorized fiscal invoice directly via WhatsApp and email.

What if I don't have an empty jug to swap?

When selecting your order, choose "Buy with new container". You will receive a brand-new, factory-sealed container.

How long does delivery take?

Average delivery time ranges from 15 to 35 minutes depending on truck proximity in your sector. The app displays real-time live ETA.

Download the free app and place your first order in seconds.